In order to make as easy as possible for you to order your repeat medication, we take prescription order in person, via post, by telephone or online
Whenever possible, please refer to the counterfoil provided on the reverse of your prescription when ordering your medication. This allows us to process a request efficiently and minimises the chance of errors.
Ordering by Phone
Prescription line: 01472 246101
Repeat prescriptions ordered over the phone will take two working days to process
Lines are open:
Monday, Tuesday, Wednesday, Friday 11.00am – 03.00pm
Thursday 10.00am – 12.00pm
Please refer to your patient number which is on the left hand side of your prescription
Ordering by post
Send your prescription request along with a stamped addressed envelope to:
Freshney Green Primary Care Centre
North East Lincolnshire
We cannot be held responsible for the delivery of postal requests, either to ours or to your address. Please allow at 5 working days for the request to reach us and to be returned to you. If you do not receive your prescription within 5 working days, please contact the surgery to try and ascertain if it has been issued.
Visit the online services page to find out how to register to use this service.
Electronic Prescription Service (EPS)
If you get regular prescriptions, the EPS may be able to save you time and unnecessary trips to the surgery. EPS makes it possible for prescriptions to be sent electronically to the pharmacy or dispenser of your choice.
To nominate a pharmacy, just ask your preferred pharmacist what to do.
If you do not wish to use the EPS but would like the pharmacy to collect prescriptions on your behalf, contact your own pharmacist directly and they will be able to make the necessary arrangements for you.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £8.05
- 12 month prepayment certificate (PPC): £104.00
- 3 month PPC: £29.10
If you are likely to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a Pre Payment Certificate.
- Telephone advice and order line 0845 850 0030
- Buy or renew a PPC online
Further information about prescription exemptions and fees can be found on the NHS website.